Order bumps and upsells: higher AOV, same traffic
Add a checkbox offer at checkout and a one-click upsell after it, the two highest-leverage additions any order flow can take.
- 1
Pick the natural bump
The order bump is a small, obvious companion at an easy yes price relative to the main offer: rush delivery, a template pack, an extended warranty. It must make the main purchase better.
- 2
Add it to the order form
In the funnel’s order form step, add the bump product with its own short pitch line: one sentence of benefit next to the checkbox. Long bump copy reads as a second decision and kills it.
- 3
Build the post-purchase upsell
Add an upsell step AFTER payment: one complementary offer, one page, yes or no. Card-on-file means one click either way; never make them re-enter payment.
- 4
Sequence the logic
Upsell relates to what they just bought. Optionally add a downsell on decline (smaller version, payment plan). Two steps maximum; a gauntlet breeds refunds.
- 5
Wire the fulfillment tags
Each accepted bump or upsell tags the contact and triggers its own delivery so nobody buys a thing that never arrives.
- 6
Read the math weekly
Bump take rate above roughly a quarter of buyers is healthy; upsell take rate varies by fit. AOV before versus after tells the story.
Do it with Claude
Claude reads orders and transactions through the MCP to report take rates and AOV shift, and drafts alternative bump copy to test when a rate sags.
Watch out for
- A bump that needs explaining; if one sentence cannot sell it, it is the wrong bump.
- Three upsell steps in a row; buyers feel farmed and refund the lot.
